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Frequently asked questions
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
What is the return policy?
You are allowed to inspect the product before making any payment.
If there is a significant defect, you can refuse to accept the product without paying for shipping costs.
If an order is postponed more than three times, it will be automatically canceled, and the shipping costs will be charged.
Conditions for Return orExchange
The product must be in the same condition as received, with no signs of wear or damage.
Return or exchange requests must be made within a maximum of two days after receiving the product.
The product must be returned in its original packaging without any damage.
The refunded amount will be processed after 14 days.